Responsible Gaming
Gaming Should Be Entertainment
At Star Casino Online, we believe that gambling should only ever be viewed as a form of entertainment, not as a way to earn money or solve financial problems. Like any form of entertainment, it should be enjoyed responsibly and within your means.
We are committed to promoting responsible gaming practices and providing our Australian players with the tools and information needed to gamble safely and enjoyably.
Age Verification
All players must be at least 18 years of age (or the legal gambling age in their respective Australian state or territory) to access and use Star Casino Online.
We take age verification seriously and reserve the right to request proof of age at any time. Underage gambling is illegal and harmful. If you are under 18, please do not attempt to register or gamble on our platform.
Warning Signs of Problem Gambling
Please be aware of the following warning signs that may indicate problem gambling:
- Chasing losses: Trying to win back money you've lost by gambling more
- Hiding gambling: Concealing the extent of your gambling from friends or family
- Loss of control: Inability to stick to set limits on time or money spent
- Preoccupation: Constantly thinking about gambling or your next gaming session
- Gambling with money you can't afford to lose: Using rent, bill, or essential expense money to gamble
- Neglecting responsibilities: Missing work, school, or family commitments due to gambling
- Mood changes: Becoming irritable, anxious, or depressed when unable to gamble
- Escalating stakes: Needing to gamble with increasing amounts to achieve the same excitement
- Failed attempts to stop: Repeatedly trying and failing to reduce or quit gambling
- Borrowing to gamble: Taking loans or going into debt to fund gambling activities
If you recognise any of these signs in yourself or someone you know, please seek help immediately.
Self-Help Tools & Features
Star Casino Online provides several built-in tools to help you maintain control of your gambling:
- Deposit Limits: Set a maximum amount you can deposit within a specified time period (daily, weekly, or monthly)
- Loss Limits: Set a maximum amount you are willing to lose during a gaming session
- Reality Checks: Receive periodic reminders of how long you've been playing and how much you've spent
- Session Time Limits: Set a maximum duration for your gaming sessions
- Self-Exclusion: Temporarily or permanently exclude yourself from accessing your account and all gaming services
- Account Closure: Close your account if you decide to stop gambling altogether
These tools are available through your account settings. We encourage all players to use them as part of their responsible gaming strategy.
Support Organizations & Resources
If you or someone you know is struggling with problem gambling, professional help is available. The following organisations provide free, confidential support:
Australia
- Gambling Help Online – Free counselling and support for problem gambling
www.gamblinghelponline.org.au
Phone: 1800 858 858 (24/7, free call)
International Resources
- GamCare (United Kingdom) – Support and advice for problem gambling
www.gamcare.org.uk - GamStop (United Kingdom) – National self-exclusion scheme
www.gamstop.co.uk - Responsible Gambling Council (Canada) – Information and resources for problem gambling
www.responsiblegambling.org - National Council on Problem Gambling (United States) – Helpline and resources
www.ncpgambling.org
Note: These resources are provided for informational purposes. Australian players are encouraged to contact Gambling Help Online for locally-relevant support and counselling services.
If You Need Help
Problem gambling is treatable, and help is available. If you believe you or someone you care about may have a gambling problem, please reach out to one of the support organisations listed above without delay.
There is no shame in seeking help. Speaking to a counsellor or support service is a positive step towards regaining control and improving your wellbeing.
Contact Gambling Help Online today:
- Phone: 1800 858 858 (free, 24/7)
- Online: www.gamblinghelponline.org.au
Our Commitment
At Star Casino Online, we are committed to providing a safe and responsible gaming environment. We support the principles of responsible gambling and work continuously to prevent harm. If you have any concerns about your gambling or would like more information about our responsible gaming policies, please contact our customer support team.